Privacy policy
The short version: this site sets no cookies and runs no analytics or ad trackers. We only get what you type into the checkout or the contact form.
Last updated 14 November 2026.
Who we are
NOWPLAYING.STUDIO LTD (company number 17280328) runs this website and sells the Rudiment Ninja. Registered office: 66 Paul Street, London, EC2A 4NA. Companies House record. We're the data controller for the personal data described here. Contact: support@nowplaying.studio.
What we collect, and why
Pre-orders
Checkout happens on Stripe's pages. Stripe collects your name, email address, delivery address and payment details under its own privacy policy. We receive your name, email, delivery address, the amount paid and an order reference. We never see your card number. We use these to deliver your order, email you about it (including production updates for your batch) and handle refunds. Legal basis: performing our contract with you.
Contact form
When you use the contact form, Formspree receives your name, email address, topic and message and emails them to us. Formspree's privacy policy applies to that. We don't keep a separate database of enquiries. Legal basis: our legitimate interest in answering you.
Server logs
Amazon CloudFront, which serves this site, writes standard access logs: request time, page address, IP address, browser details and response code. We keep them for 30 days, then they're deleted automatically. We use them to spot abuse and fix problems, not to profile visitors. Legal basis: our legitimate interest in keeping the site running and secure.
What we don't do
- This website sets no cookies.
- No analytics, advertising or social-media tracking scripts are loaded.
- We don't send marketing emails.
- We never sell or rent personal data.
Who we share data with
- Stripe: payments, receipts and refunds.
- Formspree: delivers contact-form messages to our inbox.
- Amazon Web Services: hosts the site and stores the access logs.
- Royal Mail: your name and address, to deliver your order.
Some of this data is stored outside the UK. The site and its access logs are hosted by AWS in the United States (us-east-1), and Stripe and Formspree may also process data there. These providers rely on the safeguards UK data protection law requires for those transfers.
How long we keep it
- Order records: six years, to meet UK tax and accounting rules.
- Contact-form emails: until your enquiry is dealt with, then deleted within 12 months.
- Access logs: 30 days.
Your rights
Under UK data protection law you can ask to see, correct, delete or get a copy of your personal data, or object to how we use it. Email support@nowplaying.studio and we'll reply within one month. You can also complain to the Information Commissioner's Office at ico.org.uk.
The app
The Rudiment Ninja app isn't released yet. It will come with its own privacy notice, and we'll link to it from here.
Changes
If we change this policy we'll update it here and change the date at the top. If a change affects people who've already ordered, we'll email them. Our terms of sale cover the order itself.